FRACTAL-SWISS SA

Pourquoi se certifier ISO en Suisse ?

Jean-Christophe Hadorn — Sat, 15 Aug 2020 19:46:51 +0000

Une certification ISO permet d’assurer ses clients que la qualité des prestations et des produits d’une entreprise est un objectif de votre entreprise. Une certification ISO permet en interne de faciliter le travail de tous les collaborateurs et d’entrer dans un processus d’amélioration continue de la qualité au service des clients. L’analyse des risques est aussi une composante importante d’une certification ISO, et les mesures pour limiter les impacts et les conséquences des risques potentiels identifés.

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Qui peut faire une certification ISO ?

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Seuls les organismes accrédités peuvent délivrer un certificat ISO. Les experts en certification ISO et en qualité sont les consultants qui peuvent accompagner une entreprise pour aboutir à la visite d’un organe de certification ISO. FRACTAL-SWISS regroupe précisément ce type d’experts en certification ISO et management de la qualité.

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Comment commencer pour aboutir rapidement et à coût limité à une certification ISO ?

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Les normes ISO prescrivent le quoi et pas le comment ! Il n’est pas nécessaire de remplir des masses de documents pour une certification ISO. Il faut décrire ce que l’entreprise fait et comment et faire en sorte que cette description corresponde en permanence à la réalité. C’est ceci que l’organe de certification ISO viendra vérifier lors de son audit de 1 ou 2 jours après la préparation. Le logiciel FRACTAL peut vous aider à organiser la gestion de vos documents et de vos processus et de suivre la qualité de votre entreprise pour arriver rapidement à une certification ISO.

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FRACTAL-SWISS et son logiciel FRACTAL n’est utile que si l’on souhaite une certification ISO ?

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Non ! Le logiciel FRACTAL est avant tout un portail organisationnel. Il est facile une fois FRACTAL en place d’aller vers la certification ISO, si VOUS le désirez mais ce n’est pas obligatoire !

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Enfin si vous le connaissez, notre portail FRACTAL peut aussi être un élément stratégique de votre amélioration continue car vos collaboteurs peuvent y trouver les éléments important pour gérer la boucle de la qualité.

Si non, demandez-nous une démonstration !

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The post Pourquoi se certifier ISO en Suisse ? appeared first on FRACTAL-SWISS SA.

Un exemple de collaboration entre entreprises du GRPM

FRACTAL-SWISS Group — Tue, 26 May 2020 12:47:32 +0000

Un exemple de collaboration entre entreprises du GRPM

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FRACTAL-SWISS Group a accompagné G-NIUS Suisse SA dans une démarche de certification EN 9100. Cette entreprise basée à Eysins, développe et produit des équipements aéronautiques novateurs pour pilotes de chasse, voilure rotative et fixe. Ce processus a pris, bout à bout, 9 mois avec l’obtention du certificat EN 9100, le 22 octobre 2019. Cette reconnaissance est la garantie d’un savoir-faire en matière de développement et de production répondant aux standards les plus élevés et mondialement reconnus.

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FRACTAL-SWISS Group, basée à Y-PARC – SWISS TECHNOPOLE d’Yverdon-les-Bains depuis 20 ans a accompagné plus de 200 clients dans la mise en place des standards 9001, 14001, 45001, 9100, etc… L’entreprise a développé un portail Intranet ainsi qu’une méthodologie éprouvée de déroulement des processus documentés qui sont personnalisés pour chaque client.

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L’expérience de G-NIUS Suisse SA dans ce processus a été vécue comme très positive et enrichissante : « Grâce au soutien des ingénieurs de FRACTAL-SWISS Group, nous avons pu mettre en place un système de procédures structurées et une gestion documentaire de qualité qui ont largement contribué au succès de notre mission commune, l’obtention de la certification EN 9100 ».

Le comité du GRPM invite les membres à collaborer entre eux et à contribuer au succès des entreprises romandes liées de proche ou de loin à la défense et à la sécurité.

The post Un exemple de collaboration entre entreprises du GRPM appeared first on FRACTAL-SWISS SA.

Un plan de continuité des activités avant le risque !

Jean-Christophe Hadorn — Mon, 11 May 2020 09:26:19 +0000

Le début 2020 a été stressant et très difficile pour toute la planète. Un risque majeur, plutôt négligé dans les analyses, mais prévisible, est apparu. Qui était prêt ?

La rupture brutale des activités, de quasiment tous les secteurs est rare mais pas impossible. Votre entreprise saurait-elle réagir rapidement et dans la bonne direction ?

Une préparation en amont est évidemment nécessaire et négligée dans la grande majorité des sociétés suisses sauf des banques et des services stratégiques.

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Ce chef d’entreprise décontracté a-t-il doté sa société d’un PCA ?

Il existe une norme ISO 22301:2019 qui est un « système de management de la continuité des activités» abrégé SMCA. C’est le terme le plus correct à utiliser, le terme PCA est cependant encore très utilisé dans la pratique. La norme spécifie les exigences pour planifier, établir, mettre en œuvre, exploiter, surveiller, réviser, maintenir et améliorer de manière continue un système de management documenté pour se protéger contre les incidents perturbateurs, en réduire la probabilité d’occurrence, y répondre et s’en remettre lorsqu’ils surviennent.

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La certification ISO 22301 permet de :

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Les évènements perturbateurs pouvant être maîtrisé par un plan de continuité des activités sont par exemple : incendie, cyber attaques, rupture du réseau de téléphonie, etc.

Un sinistre peut vite mettre en péril l’organisation et ses relations commerciales.

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Les consultants de FRACTAL-SWISS SA peuvent vous accompagner pour mettre en place un SMCA selon la norme, afin que tous dans votre entreprise sachent que faire, où aller, avec quelles missions, avec qui et comment, en cas de risques avérés ayant pour conséquence un arrêt de certaines ou de toutes les activités.

Un arrêt d’alimentation électrique, une épidémie locale ou mondiale, une rupture des approvisionnements, une faillite de fournisseur, une attaque informatique, etc… tous les risques que nous identifions avec vous et avec des conséquences notables doivent être considérés dans votre système de management des activités SMCA.

Une certification 22301 est en outre possible dans certains pays et prochainement en Suisse les organismes agréés s’y préparant, 2020 oblige…Mais le plan est utile sans certificat bien entendu !

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Nous élaborons le plan avec vous afin que les effets d’un risque sur votre activité soient maîtrisés et les coûts limités. Cette démarche permet aussi des gains en activité normale tant elle éclaire sur certains dysfonctionnements. Elle fait partie d’une bonne gestion de la qualité.

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Un PCA n’est pas utile que pour une situation d’urgence !

Nous voyons 5 avantages essentiels qu’une entreprise peut engranger avec la mise en œuvre de cette norme de continuité des activités en suivant la méthodologie de FRACTAL-SWISS SA.

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1. Respectez les exigences légales

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De plus en plus de pays définissent les lois et les règlements exigeant la conformité à la continuité des activités. Et au-delà des intérêts du gouvernement, les entreprises privées, notamment dans le secteur bancaire et financier, exigent également de leurs fournisseurs et partenaires qu’ils mettent en œuvre des solutions de continuité des activités. ISO 22301 fournit un cadre et une méthodologie adaptés et pragmatique pour réaliser le respect de ces exigences, en réduisant les efforts administratifs et opérationnels, ainsi que le nombre de pénalités éventuelles à payer. L’avenir pourrait la rendre encore plus nécessaire et obligatoire du fait de ce que la planète a vécu en 2020.

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2. Développer un avantage compétitif

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Si votre entreprise est certifiée ISO 22301 et que vos concurrents ne le sont pas, vous aurez un avantage sur eux pour les clients sensibles à la continuité de leurs opérations. En outre, une telle certification peut vous aider à obtenir de nouveaux clients, en montrant votre bonne pratique anticipative.

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3. Réduire la dépendance aux spécialistes

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Fréquemment et peut être aussi dans votre entreprise, les activités critiques reposent sur quelques personnes difficiles à remplacer, une situation douloureusement démontrée lorsque ces personnes quittent l’organisation. Les dirigeants qui en sont conscients peuvent utiliser les pratiques de continuité des activités pour devenir beaucoup moins dépendants de ces personnes, qui en raison de solutions de remplacement mises en œuvre, qui en documentant des tâches complexes. Votre organisation devient plus stable et ceci en parfaite intégration dans votre Système de Management de la Qualité basé sur ISO 9001.

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4. Prévenir les dommages et limiter les pertes

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Dans un monde de services, de distribution de marchandises et de transactions mondialisé et en temps réel, chaque arrêt de prestations peut coûter cher. Et, même si vous estimez que votre entreprise n’est pas très sensible aux courtes périodes d’indisponibilité, les incidents perturbateurs peuvent vous coûter cher s’il n’y a pas de remédiation en place. En mettant en œuvre des pratiques de continuité d’activité conformes à ISO 22301, vous aurez anticiper. Que ce soit en empêchant les incidents perturbateurs de se produire, ou en devenant capable d’une récupération plus rapide ou en permettant à vos employés de rester en contact et opérationnel le plus possible, votre entreprise économisera de l’argent. Et, la meilleure chose de tous est que votre investissement dans ISO 22301 est beaucoup plus petit que les économies de coûts que vous obtiendrez. Prévoir est une mission du dirigeant et ISO 22301 vous y aidera.

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5. Améliorer votre productivité

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Le fait d’analyser les risques disruptifs et la façon de les éliminer, les éviter, les transférer, ou les limiter, aide souvent à identifier des dysfonctionnements dans l’organisation ou dans la pratique de l’exécution des tâches. Rechercher des solutions et pas seulement une stratégie, ce que la norme ISO 22301 s’attache à faire est une manière de trouver des pistes de meilleure pratique, plus fiable et/ou plus productive. Le plan de continuité des activités annuellement mis à jour oblige également à penser aux nouveaux risques.

Enfin si vous le connaissez, notre portail FRACTAL peut aussi être un élément stratégique de votre PCA car chaque collaborateur peut y trouver les éléments de ses missions lors d’activation du plan.

Si non, demandez-nous une démonstration !

The post Un plan de continuité des activités avant le risque ! appeared first on FRACTAL-SWISS SA.

Votre entreprise Suisse et RGPD/LPD/ISO 27001?

Jean-Christophe Hadorn — Sun, 10 May 2020 11:36:00 +0000

Vous avez sans doute entendu parler de la RGPD et de la LPD. Que recouvrent ces deux acronymes et quelles obligations imposent-elles à une entreprise suisse ?

Le Règlement général sur la protection des données (RGPD, en anglais GDPR) est le nouveau cadre juridique de l’Union européenne et de l’Espace Économique Européen qui gouverne la collecte et le traitement des données à caractère personnel des utilisateurs (UE 2016/679) depuis le 25 mai 2018. Il concerne les entreprises suisses qui recueillent de telles données de personnes membres de l’Union Européenne. Par exemple les hôtels, les banques, les médecins, les fiduciaires, les sociétés avec des clients en UE.

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Vos données clients sont-elles bien protégées?

La LPD RS 235.1 est la loi suisse de 1992 qui vise à protéger la personnalité et les droits fondamentaux des personnes qui font l’objet d’un traitement de données par des personnes privées et des organes fédéraux. Elle est jugée dépassée et est en révision pour s’aligner avec la RGPD afin d’être en conformité avec l’UE dans le cadre de poursuites pénales notamment et de se rapprocher des exigences « Schengen » du règlement UE 2016/679. Une loi intermédiaire (LPDS) est en vigueur depuis le 1.3.19, mais ne s’applique pas aux entreprises. Un projet de loi du 28.9.2018 a été déposé pour modifier la LPD. Toutes les sociétés suisses devront s’y conformer.

Si vous avez des prospects ou des clients en UE, la RGPD peut s’appliquer à vos activités. Si vous avez un site Web collectant certaines données aussi. Si vous êtes sous-traitants d’une entreprise EU qui collecte des données aussi dans certains cas. Et la future LPD s’appliquera également.

Notamment le but du traitement des données sensibles recueillies doit être connue de la personne les déposant. Le saviez-vous ? En tant que « maître du fichier » vous avez des obligations à respecter et à faire savoir que vous les respectez !

Nous pouvons évaluer rapidement si votre entreprise est soumise à la RGPD et vous accompagner pour mettre en place les procédures nécessaires.

Le portail intranet FRACTAL que nous proposons pour améliorer votre organisation et le partage de l’information dans votre entreprise peut en outre vous simplifier la tâche.

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En complément

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L’acronyme RGPD signifie « Règlement Général sur la Protection des Données » (en anglais « General Data Protection Regulation » ou GDPR). Le RGPD encadre le traitement des données personnelles de résidents sur le territoire de l’Union européenne directement ou via des sous-traitants.

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Oui dès l’instant qu’elles traitent des données personnelles de résidents de l’UE ou qu’elles assurent le stockage de données sensibles par exemple sur un site internet de prospection ou de clientèle. Si vous êtes certifié ISO 27001, le RGPD est pratiquement rempli. FRACTAL-SWISS SA vous accompagne avec plaisir vers la certification ISO 27001.

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Ce sont les données « sensibles du point de vue des libertés et des droits fondamentaux ». Leur traitement est interdit sauf exceptions.

Selon la directive « le traitement des données à caractère personnel qui révèle l’origine raciale ou ethnique, les opinions politiques, les convictions religieuses ou philosophiques ou l’appartenance syndicale, ainsi que le traitement des données génétiques, des données biométriques aux fins d’identifier une personne physique de manière unique, des données concernant la santé ou des données concernant la vie sexuelle ou l’orientation sexuelle d’une personne physique sont interdits. »

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Non, le RGPD impose des manières de gérer l’information des données personnelles du point de vue de : l’objectif du traitement, la transparence, et la sécurité. Ce sont avant tout ces points que nous analysons avec vous dans le cas de votre entreprise et nous vous accompagnons pour mettre les procédures et registres nécessaires en place.

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»%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A%220%22%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22lst%22%3A%7B%22list%22%3A%7B%220-%7C-list-item%22%3A%7B%22list-item%22%3A%7B%22one-text%22%3A%7B%22item-text-is-richtext%22%3A%220%22%7D%2C%22link%22%3A%7B%22target%22%3A%22same%22%7D%2C%22link-color%22%3A%22%23606060%22%2C%22link-hover-color%22%3A%22%5B1%5D%22%2C%22one-icon%22%3A%7B%22st%22%3A%7B%22styles%22%3A%22gs-404i4dj1*%7C*List Icon page%22%7D%2C%22icon-color%22%3A%22%5B1%5D%22%7D%7D%7D%7D%7D%2C%22blank%22%3A%22null%22%7D%2C%22st%22%3A%7B%22styles%22%3A%22gs-1e7rpfba*%7C*List%22%7D%7D%7D »][ffb_param route= »o gen lst list 0-|-list-item list-item one-text item-text »]Qu’est-ce qu’une AIPD ?[/ffb_param][/ffb_list_2][/ffb_column_1][ffb_column_1 unique_id= »404k4qjg » data= »%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A0%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22xs%22%3A%2212%22%2C%22sm%22%3A%22unset%22%2C%22md%22%3A12%2C%22lg%22%3A%22unset%22%2C%22is-centered%22%3A0%2C%22not-equalize%22%3A0%2C%22is-bg-clipped%22%3A0%2C%22xs-last%22%3A%22no%22%2C%22sm-last%22%3A%22unset%22%2C%22md-last%22%3A%22unset%22%2C%22lg-last%22%3A%22unset%22%2C%22xs-offset%22%3A%22unset%22%2C%22sm-offset%22%3A%22unset%22%2C%22md-offset%22%3A%22unset%22%2C%22lg-offset%22%3A%22unset%22%2C%22xs-pull%22%3A%22unset%22%2C%22sm-pull%22%3A%22unset%22%2C%22md-pull%22%3A%22unset%22%2C%22lg-pull%22%3A%22unset%22%2C%22xs-push%22%3A%22unset%22%2C%22sm-push%22%3A%22unset%22%2C%22md-push%22%3A%22unset%22%2C%22lg-push%22%3A%22unset%22%2C%22xs-overlap%22%3A%22no%22%2C%22sm-overlap%22%3A%22unset%22%2C%22md-overlap%22%3A%22unset%22%2C%22lg-overlap%22%3A%22unset%22%7D%7D%7D »][ffb_paragraph_2 unique_id= »404k4qjh » data= »%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A%220%22%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22text-is-richtext%22%3A%221%22%2C%22align%22%3A%22text-left%22%2C%22align-sm%22%3A%22%22%2C%22align-md%22%3A%22%22%2C%22align-lg%22%3A%22%22%7D%2C%22st%22%3A%7B%22styles%22%3A%22gs-1bdkkp6s*%7C*Paragraph–%7C%7C–gs-404jhe27*%7C*Sub-point%22%7D%7D%7D »][ffb_param route= »o gen text »]

L’AIPD est l’acronyme de : analyse d’impact relative à la protection des données. C’est un outil important pour la responsabilisation des organismes : elle les aide non seulement à construire des traitements de données respectueux de la vie privée, mais aussi à démontrer leur conformité au Règlement général sur la protection des données (RGPD). Elle est obligatoire pour les traitements susceptibles d’engendrer des risques élevés.

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Une description détaillée du traitement mis en œuvre, comprenant tant les aspects techniques qu’opérationnels
L’évaluation, de nature plus juridique, de la nécessité et de la proportionnalité concernant les principes et droits fondamentaux (finalité, données et durées de conservation, information et droits des personnes, etc.) non négociables, qui sont fixés par la loi et doivent être respectés, quels que soient les risques ;
L’étude, de nature plus technique, des risques sur la sécurité des données (confidentialité, intégrité et disponibilité) ainsi que leurs impacts potentiels sur la vie privée, qui permet de déterminer les mesures techniques et organisationnelles nécessaires pour protéger les données.

On notera qu’analyse d’impact relative à la protection des données, AIPD (Data Protection Impact Assessment, terme retenu dans le RGPD) et PIA (Privacy Impact Assessment, terme plus commun utilisé dans d’autres régions du monde) sont synonymes.

The post Votre entreprise Suisse et RGPD/LPD/ISO 27001? appeared first on FRACTAL-SWISS SA.

Notre expérience des audits internes à distance

Pascal Güngerich — Sat, 09 May 2020 09:58:00 +0000

Construire le futur en apprenant de la pandémie grâce à un audit interne à distance !

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Il est indéniable que la période pandémique que nous vivons met à mal nos organisations et fait apparaître des lacunes que nous ne soupçonnions même pas. Que faut-il désormais en faire ?

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Accepter la situation actuelle comme une fatalité et ne rien faire pour renforcer son organisation contre tout incident majeur futur serait une erreur. Les actions dans l’urgence que nous avons été amené à mettre en œuvre représentent en effet non seulement une réponse à cette situation particulière, mais doivent également faire office de piste de progrès pour l’organisation de demain. On en veut pour principal exemple le nombre considérable de sociétés qui ne voulaient pas entendre parler de télétravail et qui ont su s’y convertir avec succès en l’espace de quelques jours ! Cela à permis à une grande partie de la force de travail de continuer leur travail à distance.

La réalisation d’un audit interne représente dans ce contexte et sans aucun doute un excellent moyen pour s’assurer que l’organisme maîtrise ses activités. L’audit interne permettra en effet de faire ressortir les dysfonctionnements récents ; il garantira que les risques sont identifiés et traités ; l’audit interne servira aussi à vérifier que les orientations stratégiques et la gouvernance de l’organisme sont en phase ; Il contrôlera que les objectifs puissent être atteints avec le système de management en place. Finalement, fort des constats qui en découleront, il apportera des conseils et propositions d’amélioration, stimulant ainsi la création de valeur ajoutée pour l’organisme.

Historiquement, la réalisation de l’audit interne est synonyme de réunion entre auditeurs et audités, notamment afin d’observer le collaborateur interviewé dans son environnement de travail. Placé en situation de confinement, FRACTAL-SWISS SA a cependant expérimenté à plusieurs reprises avec succès la réalisation d’audits internes à distance de processus administratifs et de gestion. Le développement des moyens techniques (vidéo-conférence et partage d’écran) d’une part et l’accroissement de la digitalisation d’autre part rendent en effet parfaitement possible ce genre de pratique à distance. Il ressort de cette expérience une durée d’audit optimisée dans le but de préserver un temps de conversation acceptable pour les parties prenantes. Pour respecter ce temps, il est essentiel de bien cibler l’étendue de l’audit interne et de s’y tenir. En conclusion, l’audit interne à distance est devenu une possibilité apportant de nombreux avantages et complétant parfaitement l’audit sur site des processus opérationnels.

Les partenaires de FRACTAL-SWISS SA disposent à la fois des compétences nécessaires à la réalisation de vos audits internes, mais également de toute l’expérience acquise en occupant des postes à responsabilités au sein d’entreprises actives dans des domaines très variés. Recourir à leurs services, c’est s’assurer d’une approche systématique et méthodique, c’est également prendre du recul sur sa propre organisation en bénéficiant d’un regard externe, c’est finalement s’offrir la possibilité, au-delà de l’audit interne, de disposer de précieux conseils dans la définition d’un plan d’actions adapté aux besoins de votre organisme.

The post Notre expérience des audits internes à distance appeared first on FRACTAL-SWISS SA.

FRACTAL-SWISS® est basé sur Chromium

Charly Segessenmann — Fri, 08 May 2020 08:45:14 +0000

Le portail Intranet FRACTAL-SWISS® ne dépend plus d’Internet Explorer car nous avons développé en 2019 un portail indépendant basé sur la bibliothèque du navigateur Chromium.

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Le portail Intranet FRACTAL-SWISS® et son système de management orienté processus, vous permet de :

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En résumé : FRACTAL-SWISS® vous permet d’organiser, de communiquer, de planifier et de conduire.

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Avec les avantages suivants, garantir :

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Vous aurez ainsi une organisation considérablement renforcée et une préparation facilitée pour vos certifications !

The post FRACTAL-SWISS® est basé sur Chromium appeared first on FRACTAL-SWISS SA.

Présentation du module SCI du portail FRACTAL-SWISS®

FRACTAL-SWISS Group — Tue, 17 Sep 2019 09:07:59 +0000

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The post Présentation du module SCI du portail FRACTAL-SWISS® appeared first on FRACTAL-SWISS SA.

LE SCI: au delà de la contrainte, une source de plus-value optimisable

FRACTAL-SWISS Group — Fri, 02 Nov 2018 09:15:25 +0000

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»%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A%220%22%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22repeated-lines%22%3A%7B%220-%7C-h2%22%3A%7B%22h2%22%3A%7B%22text-is-richtext%22%3A%220%22%7D%7D%2C%221-%7C-paragraph%22%3A%7B%22paragraph%22%3A%7B%22text-is-richtext%22%3A%220%22%7D%7D%7D%7D%7D%7D »][ffb_param route= »o gen repeated-lines 0-|-h2 h2 text »]Description[/ffb_param][ffb_param route= »o gen repeated-lines 1-|-paragraph paragraph text »]Le Système de Contrôle Interne (SCI) a pour première vocation d’être un outil de surveillance. A grand renfort de réglementation, il fait partie aujourd’hui des instruments incontournables de la vie des entreprises et des administrations publiques. Face à lui, deux attitudes sont possibles: soit le SCI est subi par l’entité qui fait en sorte de répondre aux obligations légales, soit il est perçu comme un véritable outil de pilotage et devient de ce fait un facteur de performance. Dans les deux cas, compte tenu des ressources nécessaires à la mise en place et à la maintenance d’un SCI efficace, il convient d’assurer son intégration de la manière la plus optimisée possible.[/ffb_param][/ffb_section-heading_2][/ffb_column_1][ffb_column_1 unique_id= »2jcot3nn » data= »%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A%220%22%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22xs%22%3A%2212%22%2C%22sm%22%3A%22unset%22%2C%22md%22%3A%2212%22%2C%22lg%22%3A%22unset%22%2C%22is-centered%22%3A%220%22%2C%22is-bg-clipped%22%3A%220%22%2C%22xs-last%22%3A%22no%22%2C%22sm-last%22%3A%22unset%22%2C%22md-last%22%3A%22unset%22%2C%22lg-last%22%3A%22unset%22%2C%22xs-offset%22%3A%22unset%22%2C%22sm-offset%22%3A%22unset%22%2C%22md-offset%22%3A%22unset%22%2C%22lg-offset%22%3A%22unset%22%2C%22xs-pull%22%3A%22unset%22%2C%22sm-pull%22%3A%22unset%22%2C%22md-pull%22%3A%22unset%22%2C%22lg-pull%22%3A%22unset%22%2C%22xs-push%22%3A%22unset%22%2C%22sm-push%22%3A%22unset%22%2C%22md-push%22%3A%22unset%22%2C%22lg-push%22%3A%22unset%22%2C%22xs-overlap%22%3A%22no%22%2C%22sm-overlap%22%3A%22unset%22%2C%22md-overlap%22%3A%22unset%22%2C%22lg-overlap%22%3A%22unset%22%7D%7D%7D »][ffb_section-heading_2 unique_id= »2jcovsov » data= »%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A%220%22%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22repeated-lines%22%3A%7B%220-%7C-h2%22%3A%7B%22h2%22%3A%7B%22text-is-richtext%22%3A%220%22%7D%7D%2C%221-%7C-paragraph%22%3A%7B%22paragraph%22%3A%7B%22text-is-richtext%22%3A%220%22%7D%7D%7D%7D%7D%7D »][ffb_param route= »o gen repeated-lines 0-|-h2 h2 text »]Public cible[/ffb_param][ffb_param route= »o gen repeated-lines 1-|-paragraph paragraph text »]Les dirigeants, directeurs financiers, responsables informatiques et des systèmes d’information de même que du contrôle de gestion des entreprises (notamment des PME), ainsi que des collectivités publiques et des organisations parapubliques, les fiduciaires, les consultants, les formateurs et les chercheurs.[/ffb_param][/ffb_section-heading_2][/ffb_column_1][/ffb_section_0][ffb_section_0 unique_id= »2jcot3nm » data= »%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A0%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22type%22%3A%22fg-container-large%22%2C%22no-padding%22%3A0%2C%22no-gutter%22%3A0%2C%22gutter-size%22%3A%22%22%2C%22match-col%22%3A0%2C%22force-fullwidth%22%3A0%7D%7D%7D »][ffb_column_1 unique_id= »2jcp16nd » data= »%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A%220%22%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22xs%22%3A%2212%22%2C%22sm%22%3A%22unset%22%2C%22md%22%3A%2212%22%2C%22lg%22%3A%22unset%22%2C%22is-centered%22%3A%220%22%2C%22not-equalize%22%3A%220%22%2C%22is-bg-clipped%22%3A%220%22%2C%22xs-last%22%3A%22no%22%2C%22sm-last%22%3A%22unset%22%2C%22md-last%22%3A%22unset%22%2C%22lg-last%22%3A%22unset%22%2C%22xs-offset%22%3A%22unset%22%2C%22sm-offset%22%3A%22unset%22%2C%22md-offset%22%3A%22unset%22%2C%22lg-offset%22%3A%22unset%22%2C%22xs-pull%22%3A%22unset%22%2C%22sm-pull%22%3A%22unset%22%2C%22md-pull%22%3A%22unset%22%2C%22lg-pull%22%3A%22unset%22%2C%22xs-push%22%3A%22unset%22%2C%22sm-push%22%3A%22unset%22%2C%22md-push%22%3A%22unset%22%2C%22lg-push%22%3A%22unset%22%2C%22xs-overlap%22%3A%22no%22%2C%22sm-overlap%22%3A%22unset%22%2C%22md-overlap%22%3A%22unset%22%2C%22lg-overlap%22%3A%22unset%22%7D%7D%7D »][ffb_section-heading_2 unique_id= »2jcp1at3″ data= »%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A%220%22%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22repeated-lines%22%3A%7B%220-%7C-h2%22%3A%7B%22h2%22%3A%7B%22text-is-richtext%22%3A%220%22%7D%7D%2C%221-%7C-paragraph%22%3A%7B%22paragraph%22%3A%7B%22text-is-richtext%22%3A%220%22%7D%7D%7D%7D%7D%7D »][ffb_param route= »o gen repeated-lines 0-|-h2 h2 text »]But du séminaire
[/ffb_param][ffb_param route= »o gen repeated-lines 1-|-paragraph paragraph text »]Le premier but de l’atelier est de montrer concrètement de quelle façon le SCI est, lui-aussi, au service de la performance.

Le deuxième objectif de l’atelier est de présenter des outils facilitant la mise en place et l’utilisation du SCI. Afin de maintenir à jour le SCI, des solutions optimisées et facilement adaptables à la taille et à la complexité des organisations sont aujourd’hui disponibles. Au-delà d’une gestion opérationnelle facilitée, c’est toute l’entité qui élève ainsi son niveau de fiabilité.

Au travers de leur témoignage, les dirigeants d’une entreprise et d’une administration communale mettront en évidence l’apport d’une démarche approfondie d’amélioration du SCI. 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»%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A%220%22%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22repeated-lines%22%3A%7B%220-%7C-h2%22%3A%7B%22h2%22%3A%7B%22text-is-richtext%22%3A%220%22%7D%7D%2C%221-%7C-paragraph%22%3A%7B%22paragraph%22%3A%7B%22text-is-richtext%22%3A%220%22%7D%7D%7D%7D%2C%22clrs%22%3A%7B%22text-align%22%3A%22left%22%2C%22text-align-sm%22%3A%22left%22%2C%22text-align-md%22%3A%22left%22%2C%22text-align-lg%22%3A%22left%22%7D%7D%7D »][ffb_param route= »o gen repeated-lines 0-|-h2 h2 text »]Lieu[/ffb_param][ffb_param route= »o gen repeated-lines 1-|-paragraph paragraph text »]HEG – Haute école de gestion Arc Campus Arc 1
Espace de l’Europe 21
2000 Neuchâtel

Salle 346 (3e étage)
[/ffb_param][/ffb_section-heading_2][/ffb_column_1][/ffb_section_0][ffb_section_0 unique_id= »2jcq6l1d » data= »%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A0%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22type%22%3A%22fg-container-large%22%2C%22no-padding%22%3A0%2C%22no-gutter%22%3A0%2C%22gutter-size%22%3A%22%22%2C%22match-col%22%3A0%2C%22force-fullwidth%22%3A0%7D%7D%7D »][ffb_column_1 unique_id= »2jcq6l1e » data= »%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A%220%22%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22xs%22%3A%2212%22%2C%22sm%22%3A%22unset%22%2C%22md%22%3A%221%22%2C%22lg%22%3A%22unset%22%2C%22is-centered%22%3A%220%22%2C%22not-equalize%22%3A%220%22%2C%22is-bg-clipped%22%3A%220%22%2C%22xs-last%22%3A%22no%22%2C%22sm-last%22%3A%22unset%22%2C%22md-last%22%3A%22unset%22%2C%22lg-last%22%3A%22unset%22%2C%22xs-offset%22%3A%22unset%22%2C%22sm-offset%22%3A%22unset%22%2C%22md-offset%22%3A%22unset%22%2C%22lg-offset%22%3A%22unset%22%2C%22xs-pull%22%3A%22unset%22%2C%22sm-pull%22%3A%22unset%22%2C%22md-pull%22%3A%22unset%22%2C%22lg-pull%22%3A%22unset%22%2C%22xs-push%22%3A%22unset%22%2C%22sm-push%22%3A%22unset%22%2C%22md-push%22%3A%22unset%22%2C%22lg-push%22%3A%22unset%22%2C%22xs-overlap%22%3A%22no%22%2C%22sm-overlap%22%3A%22unset%22%2C%22md-overlap%22%3A%22unset%22%2C%22lg-overlap%22%3A%22unset%22%7D%7D%7D »][/ffb_column_1][ffb_column_1 unique_id= »2jcq6l1f » data= »%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A%220%22%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22xs%22%3A%2212%22%2C%22sm%22%3A%22unset%22%2C%22md%22%3A%225%22%2C%22lg%22%3A%22unset%22%2C%22is-centered%22%3A%220%22%2C%22not-equalize%22%3A%220%22%2C%22is-bg-clipped%22%3A%220%22%2C%22xs-last%22%3A%22no%22%2C%22sm-last%22%3A%22unset%22%2C%22md-last%22%3A%22unset%22%2C%22lg-last%22%3A%22unset%22%2C%22xs-offset%22%3A%22unset%22%2C%22sm-offset%22%3A%22unset%22%2C%22md-offset%22%3A%22unset%22%2C%22lg-offset%22%3A%22unset%22%2C%22xs-pull%22%3A%22unset%22%2C%22sm-pull%22%3A%22unset%22%2C%22md-pull%22%3A%22unset%22%2C%22lg-pull%22%3A%22unset%22%2C%22xs-push%22%3A%22unset%22%2C%22sm-push%22%3A%22unset%22%2C%22md-push%22%3A%22unset%22%2C%22lg-push%22%3A%22unset%22%2C%22xs-overlap%22%3A%22no%22%2C%22sm-overlap%22%3A%22unset%22%2C%22md-overlap%22%3A%22unset%22%2C%22lg-overlap%22%3A%22unset%22%7D%7D%7D »][ffb_section-heading_2 unique_id= »2jcq8g4m » data= »%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A%220%22%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22repeated-lines%22%3A%7B%220-%7C-h2%22%3A%7B%22h2%22%3A%7B%22text-is-richtext%22%3A%220%22%7D%7D%2C%221-%7C-paragraph%22%3A%7B%22paragraph%22%3A%7B%22text-is-richtext%22%3A%220%22%7D%7D%7D%7D%2C%22clrs%22%3A%7B%22text-align%22%3A%22left%22%2C%22text-align-sm%22%3A%22left%22%2C%22text-align-md%22%3A%22left%22%2C%22text-align-lg%22%3A%22left%22%7D%7D%7D »][ffb_param route= »o gen repeated-lines 0-|-h2 h2 text »]Accès[/ffb_param][ffb_param route= »o gen repeated-lines 1-|-paragraph paragraph text »]Les places de parc à proximité immédiate de Campus Arc 1 sont limitées (stationnement payant au P+R2). Nous vous conseillons de privilégier les transports publics.
Campus Arc 1 se situe à 500 m à l’est de la gare de Neuchâtel
Arrêt de bus: Gare / Blaise Cendrars[/ffb_param][/ffb_section-heading_2][/ffb_column_1][/ffb_section_0][ffb_section_0 unique_id= »2jcpu7d5″ data= »%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A0%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22type%22%3A%22fg-container-large%22%2C%22no-padding%22%3A0%2C%22no-gutter%22%3A0%2C%22gutter-size%22%3A%22%22%2C%22match-col%22%3A0%2C%22force-fullwidth%22%3A0%7D%7D%7D »][ffb_column_1 unique_id= »2jcpu7d6″ data= »%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A%220%22%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22xs%22%3A%221%22%2C%22sm%22%3A%22unset%22%2C%22md%22%3A%221%22%2C%22lg%22%3A%22unset%22%2C%22is-centered%22%3A%220%22%2C%22not-equalize%22%3A%220%22%2C%22is-bg-clipped%22%3A%220%22%2C%22xs-last%22%3A%22no%22%2C%22sm-last%22%3A%22unset%22%2C%22md-last%22%3A%22unset%22%2C%22lg-last%22%3A%22unset%22%2C%22xs-offset%22%3A%22unset%22%2C%22sm-offset%22%3A%22unset%22%2C%22md-offset%22%3A%22unset%22%2C%22lg-offset%22%3A%22unset%22%2C%22xs-pull%22%3A%22unset%22%2C%22sm-pull%22%3A%22unset%22%2C%22md-pull%22%3A%22unset%22%2C%22lg-pull%22%3A%22unset%22%2C%22xs-push%22%3A%22unset%22%2C%22sm-push%22%3A%22unset%22%2C%22md-push%22%3A%22unset%22%2C%22lg-push%22%3A%22unset%22%2C%22xs-overlap%22%3A%22no%22%2C%22sm-overlap%22%3A%22unset%22%2C%22md-overlap%22%3A%22unset%22%2C%22lg-overlap%22%3A%22unset%22%7D%2C%22b-m%22%3A%7B%22mg-xs%22%3A%7B%22r%22%3A%2210%22%7D%7D%7D%7D »][ffb_icons_2 unique_id= »2jcpui96″ data= »%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A%220%22%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22icn%22%3A%7B%22icons%22%3A%7B%220-%7C-icon2%22%3A%7B%22icon2%22%3A%7B%22radius%22%3A%22radius-3%22%2C%22link%22%3A%7B%22type%22%3A%22mailto%3A%22%2C%22mailto%22%3A%22melanie.gagnebinbrown%40he-arc.ch%22%7D%2C%22bg-color%22%3A%22%2355acee%22%2C%22bg-hover-color%22%3A%22%2355acee%22%7D%7D%7D%7D%2C%22align%22%3A%22text-left%22%2C%22align-sm%22%3A%22%22%2C%22align-md%22%3A%22%22%2C%22align-lg%22%3A%22%22%2C%22padding%22%3A%22%22%7D%7D%7D »][ffb_param route= »o gen icn icons 0-|-icon2 icon2 icon »]glyphicon glyphicon-user[/ffb_param][/ffb_icons_2][/ffb_column_1][ffb_column_1 unique_id= »2jcpu7d7″ data= »%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A%220%22%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22xs%22%3A%2210%22%2C%22sm%22%3A%22unset%22%2C%22md%22%3A%2210%22%2C%22lg%22%3A%22unset%22%2C%22is-centered%22%3A%220%22%2C%22not-equalize%22%3A%220%22%2C%22is-bg-clipped%22%3A%220%22%2C%22xs-last%22%3A%22no%22%2C%22sm-last%22%3A%22unset%22%2C%22md-last%22%3A%22unset%22%2C%22lg-last%22%3A%22unset%22%2C%22xs-offset%22%3A%22unset%22%2C%22sm-offset%22%3A%22unset%22%2C%22md-offset%22%3A%22unset%22%2C%22lg-offset%22%3A%22unset%22%2C%22xs-pull%22%3A%22unset%22%2C%22sm-pull%22%3A%22unset%22%2C%22md-pull%22%3A%22unset%22%2C%22lg-pull%22%3A%22unset%22%2C%22xs-push%22%3A%22unset%22%2C%22sm-push%22%3A%22unset%22%2C%22md-push%22%3A%22unset%22%2C%22lg-push%22%3A%22unset%22%2C%22xs-overlap%22%3A%22no%22%2C%22sm-overlap%22%3A%22unset%22%2C%22md-overlap%22%3A%22unset%22%2C%22lg-overlap%22%3A%22unset%22%7D%7D%7D »][ffb_section-heading_2 unique_id= »2jcq0oi9″ data= »%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A%220%22%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22repeated-lines%22%3A%7B%220-%7C-h2%22%3A%7B%22h2%22%3A%7B%22text-is-richtext%22%3A%220%22%7D%7D%2C%221-%7C-paragraph%22%3A%7B%22paragraph%22%3A%7B%22text-is-richtext%22%3A%220%22%7D%7D%7D%7D%2C%22clrs%22%3A%7B%22text-align%22%3A%22left%22%2C%22text-align-sm%22%3A%22left%22%2C%22text-align-md%22%3A%22left%22%2C%22text-align-lg%22%3A%22left%22%7D%7D%7D »][ffb_param route= »o gen repeated-lines 0-|-h2 h2 text »]Contact[/ffb_param][ffb_param route= »o gen repeated-lines 1-|-paragraph paragraph text »][/ffb_param][/ffb_section-heading_2][/ffb_column_1][/ffb_section_0]

The post LE SCI: au delà de la contrainte, une source de plus-value optimisable appeared first on FRACTAL-SWISS SA.

Video : Interview de Bertrand Cardis, DECISION SA

FRACTAL-SWISS Group — Fri, 12 Oct 2018 13:08:40 +0000

Video : Interview de Bertrand Cardis, Directeur Général chez DECISION SA

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The post Video : Interview de Bertrand Cardis, DECISION SA appeared first on FRACTAL-SWISS SA.

FOREP – Forum Excellence & Performance événement

FRACTAL-SWISS Group — Mon, 17 Sep 2018 10:00:58 +0000

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»%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A%220%22%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22text-is-richtext%22%3A%220%22%2C%22tag%22%3A%22h2%22%2C%22align%22%3A%22text-left%22%2C%22align-sm%22%3A%22%22%2C%22align-md%22%3A%22%22%2C%22align-lg%22%3A%22%22%7D%2C%22st%22%3A%7B%22styles%22%3A%22gs-1e7s6g48*%7C*List title%22%7D%7D%7D »][ffb_param route= »o gen text »]Informations générales[/ffb_param][/ffb_heading_2][/ffb_column_1][/ffb_section_0][ffb_section_0 unique_id= »26p53pt0″ data= 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»%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A0%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22xs%22%3A%2212%22%2C%22sm%22%3A%22unset%22%2C%22md%22%3A12%2C%22lg%22%3A%22unset%22%2C%22is-centered%22%3A0%2C%22not-equalize%22%3A0%2C%22is-bg-clipped%22%3A0%2C%22xs-last%22%3A%22no%22%2C%22sm-last%22%3A%22unset%22%2C%22md-last%22%3A%22unset%22%2C%22lg-last%22%3A%22unset%22%2C%22xs-offset%22%3A%22unset%22%2C%22sm-offset%22%3A%22unset%22%2C%22md-offset%22%3A%22unset%22%2C%22lg-offset%22%3A%22unset%22%2C%22xs-pull%22%3A%22unset%22%2C%22sm-pull%22%3A%22unset%22%2C%22md-pull%22%3A%22unset%22%2C%22lg-pull%22%3A%22unset%22%2C%22xs-push%22%3A%22unset%22%2C%22sm-push%22%3A%22unset%22%2C%22md-push%22%3A%22unset%22%2C%22lg-push%22%3A%22unset%22%2C%22xs-overlap%22%3A%22no%22%2C%22sm-overlap%22%3A%22unset%22%2C%22md-overlap%22%3A%22unset%22%2C%22lg-overlap%22%3A%22unset%22%7D%7D%7D »][ffb_paragraph_2 unique_id= »26p55sj3″ data= »%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A%220%22%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22text-is-richtext%22%3A%220%22%2C%22align%22%3A%22text-left%22%2C%22align-sm%22%3A%22%22%2C%22align-md%22%3A%22%22%2C%22align-lg%22%3A%22%22%7D%2C%22st%22%3A%7B%22styles%22%3A%22gs-1bdkkp6s*%7C*Paragraph%22%7D%7D%7D »][ffb_param route= »o gen text »]Le thème de la FOREP de cette année est « La Qualité de demain, c’est maintenant! ». Notre atelier sera animé pendant une heure et demi et nous vous présenterons le thème : Le Responsable Qualité de demain. « Quels sont les défis auxquels sera confrontés le responsable qualité de demain et quelles sont les compétences dont il aura besoin ? »[/ffb_param][/ffb_paragraph_2][/ffb_column_1][/ffb_section_0][ffb_section_0 unique_id= »26smviq6″ data= »%7B%22o%22%3A%7B%22gen%22%3A%7B%22ffsys-disabled%22%3A1%2C%22ffsys-info%22%3A%22%7B%7D%22%2C%22type%22%3A%22fg-container-large%22%2C%22no-padding%22%3A0%2C%22no-gutter%22%3A0%2C%22gutter-size%22%3A%22%22%2C%22match-col%22%3A0%2C%22match-col-sm%22%3A%22inherit%22%2C%22match-col-md%22%3A%22inherit%22%2C%22match-col-lg%22%3A%22inherit%22%2C%22show-divider%22%3A0%2C%22divider%22%3A%7B%22divider-width%22%3A%221%22%2C%22divider-height%22%3A%22100%25%22%2C%22divider-h-alignment%22%3A%22left%22%2C%22divider-v-alignment%22%3A%22center%22%2C%22divider-color%22%3A%22%23c4c4c4%22%7D%2C%22force-fullwidth%22%3A0%7D%7D%7D »][ffb_column_1 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